Terms of service

Avexli Terms of Service

Welcome to Avexli (avexli.in). These Terms of Service govern your use of our website and the purchase of any products from our online store. By accessing our site or placing an order, you agree to these Terms.

1. Brand & Store Operations:
This website is owned and operated by SK AMIRUL ALI under the commercial brand name "Avexli". All apparel, features, and services provided on avexli.in are intended for retail customers across India.

2. Orders & Payment Modes:
- Online Prepaid Payments: We accept secure online payments via authorized Indian payment gateways (UPI, Cards, Net Banking, and Wallets).
- Cash on Delivery (COD): COD is accepted for serviceable pin-codes across India. For COD orders, payment must be handed over in cash to the delivery courier executive upon parcel handover.

3. Free Pre-Dispatch Cancellation:
- Customers can freely cancel an order at any time before it is handed over to our courier partner for dispatch.
- Once dispatched, an order cannot be canceled in transit. Customers may receive the parcel and initiate a standard return within our 7-day return window.

4. Returns & Refunds:
- All returns, exchanges, and refunds are strictly governed by our official 7-day Return and Refund Policy.
- Refunds for approved COD returns will be credited via direct Bank Transfer (NEFT/IMPS) or UPI within 5 to 7 business days following quality inspection approval.

5. Products & Pricing:
- All product descriptions and images are presented as accurately as possible.
- All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes.

6. Governing Law & Jurisdiction:
These Terms of Service and any transactional disputes shall be governed by the laws of India, under the exclusive jurisdiction of the competent courts in West Bengal, India.

7. Customer Support Desk:
- Email: help.avexli@gmail.com
- Helpline: +91 7501722517
- Hub: Sadhuapota, Avexli, Panskura, Purba Medinipur, West Bengal - 721634, India
- Website: https://avexli.in