Shipping policy

Avexli Shipping & Delivery Policy

At Avexli (avexli.in), we ensure fast, transparent, and dependable delivery across India for all our apparel orders.

1. Free Shipping Across India:

- We provide 100% FREE Standard Delivery on all orders, including Prepaid and Cash on Delivery (COD).

- There are no shipping charges, handling fees, or minimum purchase requirements added at checkout.

2. Dispatch & Delivery Timelines:

- Order Processing & Dispatch: Orders are packed and handed over to our courier partners within 24 to 48 hours of order confirmation (excluding Sundays and national holidays).

- Doorstep Delivery Time: Estimated delivery takes 3 to 5 business days across India from the date of dispatch.

- Shipment Tracking: An official tracking link (AWB) is shared via SMS and Email as soon as the courier partner scans the parcel.

3. Damaged Parcel Guidelines:

If your parcel appears physically damaged or tampered with at the time of delivery, please capture a photo and notify our support team within 48 hours so we can promptly arrange a free replacement or full refund under our 7-day return policy.

Customer Support:

- Support Email: help.avexli@gmail.com

- Support Hotline: +91 7501722517

- Dispatch Hub: Sadhuapota, Avexli, Panskura, Purba Medinipur, West Bengal - 721634, India

- Official Store: https://avexli.in