Privacy policy

Avexli Privacy Policy

Avexli (avexli.in) values your trust and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit or make a purchase from our store.

1. Information We Collect:
When you browse or place an order on Avexli, we collect relevant information necessary to fulfill your request:
- Personal Details: Name, delivery address, phone number, and email address.
- Order Details: Selected products, size choices, shipping preferences, and purchase history.
- Device & Usage Data: IP address, browser type, and interaction data collected through essential cookies to ensure smooth website navigation and checkout.

2. How We Use Your Information:
- Order Processing: To process transactions, pack shipments, generate invoices, and deliver orders to your doorstep.
- Customer Communication: To send order confirmations, dispatch updates, tracking details, and respond to customer support queries.
- Security & Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized access.

3. Payment Security:
- All online payment transactions are processed through encrypted, RBI-authorized payment gateways.
- Avexli does not store or process your sensitive credit/debit card numbers, CVV, or banking passwords on our servers.
- For Cash on Delivery (COD) orders, payment is settled directly in cash upon parcel handover.

4. Service Providers & Data Sharing:
We only share necessary personal information with verified third-party partners strictly required to operate our business and fulfill your orders:
- Logistics & Courier Partners: Sharing delivery address, recipient name, and contact number for doorstep shipping.
- Payment Processors & Banking Partners: Sharing necessary order identifiers and amounts with authorized payment aggregators to securely process online transactions.
- We never sell, rent, or trade your personal data to any external parties for marketing purposes.

5. Data Protection & Your Rights:
We implement standard security measures to keep your data protected. You have the right to review, update, or request the deletion of your personal contact records by contacting our support team.

Contact Us:
If you have any questions regarding this Privacy Policy or your personal data, reach out to us:
- Support Email: help.avexli@gmail.com
- Contact Number: +91 7501722517
- Registered Address: Sadhuapota, Avexli, Panskura, West Bengal, 721634, India
- Official Website: https://avexli.in